Our Success Is a Team Effort
Every team plays a critical role in the success of our organization. The Circle of Life training videos give you a comprehensive overview of the CHOICE Administrators business flow, key functions of each department – providing insight into how we work together to simplify access to better health insurance choices.
Click to Watch Videos by Department


Day 1 - Program Operations, Program Management Development, and IT

Day 1 - Business Intelligence & Analytics, Strategic Planning, and Sales

Day 2 - Sales Operations, Group Processing Center, and Member Processing Center

Day 2 - COBRA, Quality Control, Reconciliations, and Training & Development

Day 3 - ChoiceBuilder, Shared Services, and Customer Service Center

Day 3 - Account Management, Renewals, and Marketing
